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Camera setup and squat counting troubleshooting

Improve visibility when tracking pauses or completed squats are missed.

Get ready

Secure your device and face the front camera in good light. Keep shoulders, hips, knees and ankles visible with room around your body. Avoid an angle or obstruction that hides a required joint.

In the app

Allow camera access in iOS Settings. Start upright and wait for readiness. Follow positioning prompts if tracking pauses, then perform controlled, complete repetitions.

Keep in mind

The app rejects incomplete movement and needs both sides visible for reliable counting. Tracking interruptions pause counting; a duel’s shared clock continues. Contact support if the issue persists, without sending camera footage.

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